These are our standard Terms and Conditions for consulting services.
If you hire Opus One® for a consulting project, these will, by default,
represent our basic operating assumptions about our relationship.
- Quality is the most important thing to us. We will not work in an
environment where we are not satisfied that we can do the best job
- For fixed price work, our quote includes all expenses and should be
considered the bottom-line cost for our services. For all other
work, our rates are competitive and range from $2000 to $3000
per day, plus any expenses. Rates vary depending only on the
type of the project (standard consulting, laboratory testing, or
training) and your scheduling window (see item 3 below).
We don't "surcharge" expenses, and we use normal service providers: AT&T,
Federal Express, etc. You are free to require any specific carriers or
billing arrangements; in fact, we prefer to charge expenses of this type
directly to you, if available.
We will handle any air travel in a way which balances your desire for thrift
with our need to keep our staff healthy, happy, and effective. We will also
respect any preferences you have for hotels, rental cars, and meals.
If you would prefer fixed-cost for travel expenses, please ask,
and we can prepare a quote based on your location and current
- We do not like to work in panic mode. If you need us to work in panic mode,
it will be very expensive. In particular, any project started on less than
one month notice is defined as "panic mode." Panic mode rates start at
150% of normal rates and can be higher, depending on circumstances.
- We are frequently out of town, or unavailable. If you think that you'll
have need of the time of one of our staff, check our calendar in advance.
- We will treat anything and everything you tell us as a trade secret, and
not disclose it to any third party. Unless you ask specifically, our
business relationship is not considered secret nor is the general nature
of our work together.
We may have occasion to provide you with software or documentation which
we have written as part of our business and which belongs to us and which
we consider our trade secret. You may use this freely within your
organization, but you may not distribute it further. You should treat this
software or documentation in the same way you treat your own trade secrets.
You may ask us to develop new written materials or software to meet a
particular need of yours. We normally do not consider these "works for hire," but we
do agree that you have a nonexclusive right to do anything you want with
them, including reselling them or making them widely available. If
you want to own all rights to our work product (i.e., a true "work for hire"),
please make sure you state this up front.
- Accounting can be handled any way you prefer. Normally, we send out
invoices for accumulated time once a month. If you prefer other
arrangements, this is fine, but should be stated ahead of time. We will charge
a 15% late fee on invoices which are more than one month overdue. Your
accounting department should be told that we are a "Net 30" invoice.
For tax purposes, you should handle any payments you make to us in the
same way you treat other corporations.
- Your clients (or customers, or whatever you normally call them) are your
clients, and your employees are your employees. We will not solicit or accept
business from your clients, and will not hire your employees for at least a
- Our relationship is based on mutual respect and common business practice.
When we work for you, it is for you exclusively. We don't take kickbacks
from vendors, and we only recommend products and procedures that we
have tested and used ourselves. If you have any question at all about why we
suggest a particular solution, please ask.
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